The visible thinking routine Sentence Phrase Word via Harvard’s Project Zer0 & Making Thinking Visible is a pretty powerful tool designers can utilize during a DEEPdt. How many moments has a word, a phrase, and/or a sentence from a User stuck with you? Reframed not only the challenge but also pivoted the trajectory of the design outcome. Taking a pause and utilizing Sentence Phrase Word (SPW) during all modes of DEEPdt keeps designers present & mindful of the process. It brings a great “lull” moment to connect with MoVe (Moments of Visible Empathy).